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1.
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Where can I find more information about
HotDocs version 6?
Information about HotDocs version 6 can be
found on the HotDocs
FAQ page.
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2.
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Is there a tutorial available that
shows me how to use interactive forms?
Yes, there are three different tutorials,
depending on the type of form you are completing. You can access all
three tutorials at http://www.lexisone.com/subscription/mySub?action=tutorial.
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3.
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What forms are available in lexisONE®?
Thousands of official and approved forms
including more than 6,000 FREE forms, as well as forms from the extensive
Matthew Bender® collection, all continuously updated and logically
organized. Paid subscriptions include enhanced forms content from
noted experts that goes beyond the basic forms offered in the free
collection.
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4.
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Which forms are free?
We offer free PDF versions of thousands of
official or approved forms on both the national and state level. These
forms can be saved and/or printed. In addition, there are hundreds
of general legal documents including agreements, letters, checklists,
motions, complaints and orders from the authoritative Matthew Bender®
collection.
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5.
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What are the system requirements to
use forms?
In order to use lexisONE®
forms, you must be using a computer running a Windows operating system
(95, 98, 2000 or NT). The forms on lexisONE® cannot
be accessed from a Macintosh computer. You must also be using Internet
Explorer version 4.0 or higher OR Netscape Navigator 4.7 or higher.
Internet Explorer is preferred, as Navigator cannot handle certain
kinds of dynamic redisplay employed by online forms. Assembled textual
forms are compatible with Microsoft Word 6.0 or higher or WordPerfect
6.1 or higher. PDF files are supported by Adobe Acrobat Reader version
4.0 or higher.
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6.
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How can I save the answers I enter on a form?
Case and client specific information entered
into a form can be saved in a HotDocs® Answer File for use in
other related documents needed for the client or matter. This feature
is available to all subscribers to the forms collections.
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What is an interactive form?
An interactive form allows case and client
specific information to be merged directly into a text document or
onto the face of a graphical form. The interactive forms available
on lexisONE® have been automated using HotDocs®
software. There are 3 different types of interactive forms:
Graphical Forms: Client and case
specific information necessary to complete the form is gathered
and then merged directly onto the face of the form. The process
is automated so that only necessary information is requested, and
repetitive typing is eliminated. Time saving tools such as "wizards,"
calendars and Help speed completion by performing necessary calculations,
dealing with overflow problems, and providing drafting guidance.
Completed forms can be printed and saved. Subscribers to forms collections
can also save their answers in answer files for use in other forms
relevant to their clients or matters.
HotDocs®
On-line Forms: Client and case specific information necessary
to complete the text document is gathered using your Web browser
in an on-line interview. After the information is entered, the form
can be downloaded and saved to your computer as either a Word or
WordPerfect document. The free and individually purchased textual
documents available on lexisONE® have been automated
in this manner. While the completed documents can be saved, client
and case specific information cannot be used again in other relevant
documents.
Text-based Forms: Client and case
specific information necessary to complete the document is gathered
in dialog boxes and then merged directly into the text of a Word
or WordPerfect document. The process is automated so that only necessary
information is requested and repetitive typing is eliminated. Timesaving
tools such as "wizards," calendars and Help speed completion by
performing necessary calculations, dealing with overflow problems,
and providing drafting guidance. Completed forms can be printed
and saved. Subscribers to forms collections can also save their
answers in HotDocs® Answer Files for use in other forms relevant
to their clients or matters.
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8.
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Do I need any software on my hard drive
before I can use the Interactive forms?
To use the Graphical and Text-based interactive
forms, you need to have HotDocs® software on your computer. If
you do not have the full version of HotDocs®, you can download
a free version. If you already have HotDocs® or HotDocs Pro®
version 5.3 installed, you can use forms from this site without additional
software. To use the HotDocs® On-line Forms, you do not need
any software installed.
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9.
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Is lexisONE® secure
when I enter client-specific information for an interactive form?
Yes, the information entered on an interview
sheet when completing a form is secure.
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10.
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What happens when I select "View Form"?
All paid interactive forms and forms in subscription
collections contain an option that allows you to view the individual
form to determine whether it is appropriate for your client or case.
If a free PDF version of the form is available, you will be able to
save and print the complete form. Otherwise, you will be able to preview
the form.
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11.
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What happens when I preview a form?
The preview capability is available for all
paid enhanced forms content. By previewing the form, you will be able
to determine whether it is appropriate to your case or client. The
preview is for illustrative purposes only. It is not a complete form
and is not intended for actual use.
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Why would I pay for an individual form?
These forms contain enhancements that go
beyond the free forms, or are difficult-to-obtain official and approved
forms. In addition, we offer paid interactive versions of many of
the free PDF forms, which allow users to complete the forms on screen
by typing directly on the face of the form, and then saving or printing
the completed form.
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Is there tax charged for Forms Subscriptions?
There is tax applied only to the price of the Forms Subscription. There is no tax applied to individual Form Subscriptions.
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What is the tax percentage used for Forms Subscriptions?
When a subscription is ordered, lexisONE®
will authorize at a 12% tax rate. However, you will only be charged
the same percentage as your state's sales tax, where applicable.
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15.
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What happens when I select "Purchase Interactive Form"?
You will be prompted for credit card information
to pay for use of the form. Upon completion of the transaction, you
should use the form before you pay for any additional individual forms.
Once the form is downloaded, it can be saved on your hard drive.
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What is a subscription?
A subscription is a collection of interactive
forms that allows you to work more efficiently. Case and client information
can be saved in HotDocs® Answer Files for use in other relevant
forms. A subscription provides access to a forms collection for one
year, including all additions, deletions, revisions, amendments and
supplements. The subscriptions include enhanced content from noted
experts that goes beyond the free collection. In addition, we offer
paid interactive versions of many of the free PDF forms, which allow
users to complete the forms on screen by typing directly on the face
of the form, and then saving or printing the completed form. Purchasing
a yearly subscription keeps your forms current and incorporates the
latest statutory, regulatory and case law developments.
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What happens when I select "Subscribe"?
You will be prompted to provide credit card
information, and asked to read and accept the license agreement and
the details of the subscription renewal process. You will be able
to access your forms subscription as soon as the transaction is completed.
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18.
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Yearly subscriptions to the forms packages
on lexisONE® can be purchased by single users via
credit card. But how can I purchase multiple user subscriptions to
the forms packages? For example, I am a sole practitioner, but I want
my secretary and paralegal to have access to the forms as well.
Multiple user subscriptions to the forms
packages are available on lexis.com/forms.
Click here for information on how to order multiple user licenses.
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19.
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How do subscription renewals work?
Prior to the expiration of your subscription,
you will receive an automatic renewal notice. Upon payment of the
invoice, you will have access to the forms for another year.
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20.
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Is lexisONE® secure
when I enter my credit card information?
Yes. LEXISNEXIS® Group believes in the
highest levels of security for both our customers and our own business.
Secured Sockets Layer (SSL) is the standard encryption protocol we
use to provide a secure connection. With SSL in place, information
is encrypted before it is transmitted between your computer and LEXISNEXIS®,
blocking any attempt to observe this information by another party.
You are notified as you enter a secured Internet page and as you depart
the secured Internet page. You can look for these indicators prior
to and following the transmission of your LEXISNEXIS® ID, client
matter code, and search information. You should know, however, that
SSL encryption may result in slightly slower system performance.
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21.
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How do I browse forms?
You can browse either Pay Forms or Free Forms
by selecting the links on the Forms Homepage or the Forms navbar at
the bottom of the page.
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22.
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How do I use the "Search Forms?"
You can easily search for any desired form
by entering a keyword or a form number.
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23.
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What is the difference between the
"Search Forms" and "Advanced Search?"
You can perform a more Advanced Search by
specifying the Jurisdiction or Topic and additionally entering a descriptive
term, including form number.
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24.
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How do I view and use my purchased
subscriptions?
You can access the forms in your subscriptions
by selecting "My Subscriptions" from the Forms navbar at the bottom
of each page or from the Forms homepage. If you have not already logged
in, you will be prompted to do so at this time. Your current subscriptions
will then be displayed. Click on the subscription you want to use.
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25.
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Can I search for a form within my subscriptions?
Yes. On the My Subscriptions Homepage, there
is a search box below the list of your subscriptions.
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26.
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How can I access the Forms site?
You can access the Forms site by clicking
on "Forms" on the left navigation of the Legal Research section, or
directly from the lexisONE® Home Page.
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27.
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Who do I contact if I have Technical
questions about how to use LexisNexis® Automated Forms?
Contact the Technical Support Group at 1.800.223.5297
and follow the prompts. You may also contact them by e-mail at technical.support@lexisnexis.com.
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28.
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Where can I send my comments, questions
or suggestions regarding Forms?
Using the feedback form for
LexisNexis® Automated Forms, you can easily send us any comments,
questions or suggestions. Simply fill-out the feedback form, include
your comments, and submit to us. A member of the Automated Forms team
will receive your information.
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