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Customer Support
 Frequently Asked Questions (FAQs) About
 HotDocs® Player 6
  1. What is the difference between HotDocs Standard Edition and HotDocs® Player?
  2. Do I need any software on my hard drive before I can use the interactive forms?
  3. Do I need HotDocs Player 6 if I already have HotDocs Standard 6 or HotDocs Professional 6 installed on my system?
  4.

Is HotDocs Player software compatible with all computer systems?

  5. Can I have HotDocs Player 5 and HotDocs Player 6 installed on my computer at the same time?
  6. Can I use HotDocsPlayer 6 to run a HotDocs Player 5 template?
  7. I get a message saying that I need to have HotDocs Player 6 in order to run a form. Can I use HotDocs Player 5?
  8. Once I install HotDocs 6, can I uninstall HotDocs 5?
9. I want to use the same answer file folder for both HotDocs 5 and HotDocs 6. How do I do this?
10. Can I preview forms while using HotDocs 6, even if I haven't completed the entire form yet?

1.

What is the difference between HotDocs Standard Edition and HotDocs® Player?
HotDocs Standard Edition is the application that allows you to create an automated form from a text-based word processor document. HotDocs Player only allows you to assemble or complete a form that has been automated with a full version of HotDocs (Standard or Professional).

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2.

Do I need any software on my hard drive before I can use the interactive forms?
To use the graphical or text-based interactive forms, you need to have the correct version of HotDocs® Player software on your computer. If you do not have HotDocs® Standard or HotDocs® Professional, you can download HotDocs® Player for free.
If you already have HotDocs Standard or HotDocs Professional with HotDocs® PDF Advantage installed (to order PDF Advantage, please call 1-800-500-3627), you can use forms from this site without additional software.
To use the HotDocs® On-line Forms, you do not need any additional software installed."


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3.

Do I need HotDocs Player 6 if I already have HotDocs Standard 6 or HotDocs Professional 6 installed on my system?
No, you will be able to complete the forms using Standard or Professional.

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4.

Is HotDocs® Player software compatible with all computers systems?
No. HotDocs software is not Macintosh compatible.

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5.

Can I have HotDocs Player 5 and HotDocs Player 6 installed on my computer at the same time?
Yes. HotDocs Player 5 and HotDocs Player 6 can coexist on the same computer, and the programs can be run at the same time. They are separate software applications.

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6.

Can I use HotDocs Player 6 to run a HotDocs Player 5 template?
No. Templates are created for use in either HotDocs Player 5 or HotDocs Player 6. They must be converted to HotDocs Player 6 before they can be used in HotDocs Player 6.

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7.

I get a message saying that I need to have HotDocs Player 6 in order to run a form. Can I use HotDocs Player 5?
No. HotDocs Player 6 templates and forms have a different format than HotDocs Player 5 templates and forms. HotDocs Player 5 is required to assemble HotDocs Player 5 forms, and HotDocs Player 6 is required to assemble HotDocs Player 6 forms.

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8.

Once I install HotDocs Player 6, can I uninstall HotDocs Player 5?
It depends on whether you want to use HotDocs Player 5 forms. If you subscribe to a set of forms that require HotDocs Player 5, you will still need that software. If you have a subscription with only HotDocs Player 6 products, you will not need HotDocs Player 5 and you can uninstall it.

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9. I want to use the same answer file folder for both HotDocs Player 5 and HotDocs Player 6. How do I do this?
There are two ways to do this. If you already have HotDocs Player 5 installed on your computer when you install HotDocs Player 6, you will be prompted during the install whether you want to use the same answer file folder or not. If you do not select the same folder during the install, you can manually set your answer file folder by going to Tools>Options>File Locations in HotDocs Player 6. Set the "Answer Files" folder to the proper location.

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10. Can I preview forms while using HotDocs Player 6, even if I haven't completed the entire form yet?
Yes. Click on the "Preview" tab anytime during the assembly to see how the form is filled to that point. You can then return to the question dialogs by clicking on the "Interview" tab.

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